Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Poster Art Sp. z o.o. 32-051 Wielkie Drogi, ul. Spokojna 48 Poland, email: info@wallframes.store) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email to info@wallframes.store).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

The deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties and functionality.

Special notes:

If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract in comparison to the total scope of the services provided for in the contract.

Return addresses:

Germany:
ZAK, Poster Art c/o ZAK
Rauschwalderstraße 41
Görlitz, 02826 DE

France:
G3 WORLDWIDE FRANCE SAS /SPRING
17 Bis Rue de l’Epine
62147 GRAINCOURT LES HAVRINCOURT